Returns & Exchanges

At K9 Outdoors, we want you and your canine companion to be fully satisfied with your gear. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or debris.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5 business days.